If you have
a technical support issue that you would like to address to us please fill out
the
support request form. Please describe your question or situation in detail. We need
to know the specifics of the problem so that we may accurately diagnose your
problems and resolve them. We handle all of our technical support issues using
our ticketed support system. After you submit your ticket to us, you will
receive a tracking number which you should use when requiring assistance for a
particular problem. Please note: ALL support tickets take priority over
phone calls.
The support staff at Snappy Design are here for you. Our support area is
continually updated to better answer your questions. Please read the
information provided here, before contacting our support staff.
We have put
some limitations into place so that we may better serve our clients. It is
important for us to draw the line with technical support and consulting. We
cannot possibly help you design for your website, debug your CGI scripts, etc.
Technical support should only be used after looking throughout our
support pages. Most of the time the answer(s) that
you are looking for can be found on our website! If you find that your question
is still unanswered, please contact us using the
support request form.
